FAQs and Practical Borrower Questions
This FAQ is designed to help borrowers understand how audit work may identify practical issues such as servicing errors, account discrepancies, chain-of-title concerns, and mortgage-contract problems. Start with the Free Online Audit if you want a fast screening tool before ordering a full review.
Start with the issue you see most clearly: balance or escrow errors, servicer change problems, default notices, broken workout promises, practical securitization and chain-of-title review, or state-specific foreclosure pressure.
A borrower-side forensic review looks at the mortgage paperwork, account history, disclosures, payment application, escrow handling, fees, and other borrower-facing issues that may affect the file. The practical goal is to identify problems that can be documented and then used intelligently in a dispute, settlement discussion, motion, objection, mediation, or attorney review. For examples of how these issues show up in current records, see Mortgage Statement Audit Insights and Escrow and Principal Balance Errors.
This review focuses on the transfer side of the file: assignments, endorsements, note possession, allonges, mortgage transfer history, and related proof issues. The practical question is not whether the loan was sold in the abstract. The question is whether the actual documents, dates, and possession history create a usable issue in the case. More on these reviews is available here, in Chain of Title Problems and Mortgage Contract Breaches, and in Securitization Audit vs Chain of Title Audit.
Most borrowers can benefit from some level of mortgage file review, especially when the loan has changed servicers, the account numbers do not make sense, or foreclosure activity has started.
You had a servicer transfer and balances changed
You see escrow, fee, or payment posting problems
You received default, acceleration, or sale notices
You are trying to settle, modify, or prepare for attorney review
You are already in foreclosure or expect action soon
You want a practical screening before spending more money
If the file feels wrong, it is worth screening. Start with the Free Online Audit.
An audit may help support efforts to stop, delay, challenge, or settle foreclosure activity when it identifies meaningful issues and the results are used properly. The strongest cases are usually built around specific facts such as payment-history errors, wrong default figures, notice defects, transfer issues, or broken workout promises.
Most audit reports should not be submitted to the lender or court by themselves as if the report alone wins the case. A better use is to organize the right excerpts and supporting documents for dispute letters, notices of error, motions, objections, mediation, or attorney review. Related reading: Default and Acceleration Notices and Written Notice of Error for Misapplied Mortgage Payments.
In limited situations, significant relief may be possible. However, complete cancellation of any mortgage obligation is not common. The more realistic value of a review is often leverage, correction of account problems, stronger settlement posture, or support for a valid defense.
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TILA Violations
Right of Rescission - The rescission right is absolute for 3 days, but it can be extended in limited situations if certain material TILA disclosures were not provided correctly or the right-to-cancel notice was not handled properly. This is a technical and time-sensitive issue, and it should be reviewed carefully rather than assumed.
APR and Finance Charge Violations - Incorrect disclosure of these numbers can matter, but the practical question is how the issue affects your legal position and whether it still creates usable leverage under current facts.
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Mortgage Was Improperly Sold
What matters most is not a broad claim that the mortgage was sold. What matters is whether the transfer history, assignments, endorsements, and timing create a real proof problem in the specific case.
Chain-of-title and securitization issues are strongest when they are tied to documents, dates, and possession issues that a court, mediator, or attorney can actually evaluate.
More practical reading: Chain of Title Problems and Mortgage Contract Breaches, Practical Securitization Audit for Foreclosure Defense, and New Jersey Foreclosure Review.
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Predatory Practices (i.e., Non-Repayable Loan, Fraudulent Appraisals, etc.)
Certain homeowners received loans that they were never able to repay, had inflated appraisals, or other potentially fraudulent activity. Our program runs tests on your mortgage documents to see if your loan meets these criteria.
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Produce the Note (Judicial or Non-Judicial States)
“Produce the note” is not a magic phrase by itself. The more useful issue is whether the plaintiff can actually prove possession, endorsements, allonges, assignment timing, and the right party status with documents that hold up in the case.
No. Borrowers can benefit from a review before default, especially when the problem involves payment application, escrow, transfer balances, or contract compliance. Default or foreclosure may create additional issues, but it is not a requirement. Related reading: Servicing Transfer Errors in Foreclosure Cases, Maryland Foreclosure Pressure, and Texas Servicing Transfer Errors in Foreclosure.
A loan modification is where you ask the lender to change the terms of your mortgage so your payments can become more affordable. The process focuses on approval, underwriting, and updated payment terms.
An audit does not change the loan terms by itself. What it can do is help identify servicing errors, account discrepancies, notice issues, or contract problems that may improve the borrower's leverage in a modification, settlement, dispute, or defense. For examples, see When a Trial Modification or Workout Promise Becomes a Contract Breach.
Audits can sometimes help lower payments because they may give the borrower leverage they did not have before. If a lender or servicer is confronted with documented errors, account issues, or process problems, that can improve the chances of a more serious settlement discussion.
The practical goal is not to demand an unrealistic outcome. It is to use documented problems to improve the borrower's negotiating position.
Sometimes correcting servicing and account problems can help future credit reporting, but you should not assume an audit automatically improves your credit. The outcome depends on the kind of error, how the servicer responds, and whether the underlying delinquency was reported correctly.
If credit reporting is part of the problem, keep copies of statements, notices, and dispute letters so the record is clear.
Sometimes a documented review can help the borrower negotiate more time, challenge numbers, or clarify the file while trying to sell the property. It can also help determine whether the reinstatement amount or payoff figures are correct before a sale is attempted.
Yes, but urgency matters. If the sale date is close, the borrower may need immediate legal guidance about timing, emergency options, bankruptcy implications, or the fastest way to raise the right documented issues.
When time is short, focus on notices, payment-history problems, transfer errors, and any dispute letters already sent.
Sometimes an audit can still help after a sale by organizing the account history, notice timeline, transfer records, and other issues that may matter in post-sale review or attorney consultation.
Post-sale cases are very fact-specific. The goal is usually to determine whether there are realistic document or process problems worth pursuing, not to assume a reversal will happen automatically.
Yes. We have a Free Online Audit available. It is designed as a fast screening tool to help surface possible mortgage issues and direction.
Just complete the form and your results will be provided instantly. The free screening can help point you toward issues involving servicing, escrow, transfer records, account discrepancies, disclosures, or contract problems.
You can also call 813-445-5004 to review the free results. If the screening suggests deeper issues, you can move on to a fuller document review.
IMPORTANT NOTE:
The free audit results are meant to be used as a directional guide for the homeowner. It is NOT a comprehensive forensic audit, and it will NOT show every issue. A limited screening may miss problems that only appear after a full review of statements, notices, transfer records, or closing documents.
It is usually NOT enough to challenge a lender with free results alone. The homeowner's actual mortgage paperwork and account history still need to be reviewed for a stronger analysis. If your free results show multiple risk areas, move to a fuller review through the Audit Services page.
How much can be refunded? And how is it paid?
The amount refunded or credited will vary by loan. In many cases the practical correction is an account adjustment, principal correction, escrow correction, or reversal of fees rather than a dramatic cash outcome. More on account-level issues: Escrow and Principal Balance Errors in Mortgage Accounts.
What loans qualify for an audit?
All ARM Loans AND fixed rate loans where the borrower has made extra principal payments AND has documentation. Also, if your loan was transferred (fixed rate OR ARM), and you believe the new servicer did not use the correct transfer balance.
How long does it take for the lender to process my refund check?
Some lenders and servicers will correct clear computation mistakes promptly. Others may require repeat follow-up, written dispute letters, notices of error, regulator complaints, or attorney involvement. The useful expectation is not automatic cooperation. It is that documented account errors can create a stronger basis to demand correction.
How long does it take to get the results back for my audit?
You will have the results of your mortgage audit in approximately 5 business days after we receive your information and payment.
Why Bloomberg securitization reports focused on CUSIP codes and resale history usually do not help in foreclosure defense
Reports focused mainly on CUSIP codes and abstract resale history usually do not answer the practical questions courts and attorneys care about in foreclosure cases. The more useful issues are document possession, endorsements, assignments, payment history, notices, and account integrity. More on Bloomberg-focused reports is available here.
Usually no. The practical value of securitization review is not a one-line theory. It is a document and timeline review that can identify transfer inconsistencies, record gaps, and ownership-path questions that may matter in negotiation or legal review.
Borrowers generally do better when securitization findings are paired with account records, payment history, notices, and servicing timeline evidence. Related reading: Practical Securitization Audit for Foreclosure Defense and Securitization Audit vs Chain of Title Audit.
Start with what you already have, then add missing items in this order: recent statements, payment proof, default/sale notices, transfer letters, assignment documents, workout or modification letters, and any reinstatement or payoff quotes.
Organize documents by date before sending. A simple timeline often speeds up review quality and turnaround. If you want a fast first pass, run the Free Online Audit and then submit the file for a fuller analysis if needed.